1. Introduction
JRD Serviços values the privacy of its clients and users. This Privacy Policy explains how we collect, use, protect, and share your personal information when you access and use our websites, systems, software, and other services.
2. Data We Collect
2.1. Personal Data
Full name, email address, phone number, job title, and company
Documents: CNPJ/CPF, business or home address (when provided)
2.2. Usage & Technical Data
Access information: IP address, device and browser type, pages visited, time of access, and referrer URLs
System and diagnostic logs: software performance, errors, and usage metrics
2.3. Cookies & Similar Technologies
Session and persistent cookies to ensure security and a personalized experience
Tags, pixels, and web beacons for traffic and performance analysis
3. Purposes of Processing
Service Delivery
Authenticate users, process requests, and execute turnkey projects
Experience Enhancement
Personalize content, suggest features, and improve interfaces
Communications
Send quotes, confirmations, newsletters, and maintenance alerts
Analysis & Security
Monitor usage, detect fraud, resolve issues, and maintain system integrity
4. Data Sharing
Providers & Partners
Email platforms, data hosting, and analytics services, all contracted under strict confidentiality clauses
Legal Obligation
Public authorities when required by applicable law
Special Cases
In the event of a merger, acquisition, or corporate reorganization, your data may be transferred to the new responsible party
5. Information Security
We employ industry best practices such as encryption in transit (SSL/TLS), firewalls, and restricted access controls. However, no transmission over the Internet is 100% secure.
6. Data Retention
We retain your data only as long as necessary for the purposes described or as required by legal and regulatory obligations. After that period, data will be anonymized or securely destroyed.
7. Your Rights
Under the Brazilian General Data Protection Law (LGPD – Law No. 13.709/2018), you have the right to:
Access & Correction: Request confirmation, access, or correction of your data
Portability: Obtain a copy of your information in a structured format
Deletion: Request deletion of data processed with your consent
Withdrawal of Consent: Revoke your consent at any time, without affecting prior processing
To exercise your rights, please contact us at privacidade@jrdservicos.com.br
8. Use of Cookies & Tracking
You can configure your browser to refuse cookies or alert you when they are sent. Disabling cookies may affect essential functionalities of our services.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. The current version and its “Last Updated” date will always be available on our website.